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SITE Java Web Start Support Guide

SITE is not starting as usual

Once Java Web Start makes a connection to the SITE server, you will start to receive application files. If there is any problem with the download, you will receive an error message. The most common error message are described in this Guide.

The "What you see" column in the following table shows the different steps of a normal start of SITE. The possible errors for each step are listed on the "Error message" column:

What you see

What happens Error message

SITE GUI

 

Load the application

The link is referenced with a Java Network Launch Protocol (jnlp). The browser load this file and opens Java Web Start with this file as parameter.

 

After Java Web Start starts, all download will be done inside the Java Environment

Java Web Start loads and checks the files listed in the jnlp file and opens the application.

 

Login

The login dialog is opened. After clicking "OK" SITE checks your username and password.

 

SITE opens

Now, the GUI is opened and you can begin to work.

 

For further information please use the

Site Online Help

Ports and Services
SITE needs some ports and services to be configured in the System. Especially the Firewalls of the used systems must be configured well!

SITE System Requirements

SITE Java GUI
The GUI is the main application for each SITE user. Configure Tests, Reports and Alarms easily by drag and drop with the user friendly Java user interface.

Start the  GUI *

Start of the Guide
Go back to the start of this Guide
Java Runtime Environment
Keynote SIGOS provides an own side where the download links to download the SUN Java Runtime Environment are summarized:
  /site/jre
Network Checker
The Keynote SIGOS Network Checker can be used to get some information about the connection and the environment which is used to get access to SITE. The output can be sent to the support.

The Checker can be started via Web Start or downloaded and started locally.


Network Checker *
Download Checker *
SITE Online Help
The SITE Online Help provides all information to use the SITE system. Some parts are generated directly from the system, so the Online Help is customized to the system actually used (e.g. database entries, available test cases, etc.).
Start the Online Help **
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*   requiring Java Runtime Environment (minimum version 1.5)
** requiring Java Script support for your browser



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